Book 1–2 weeks before your photography date where possible. This allows surfaces to dry and look their natural best, and gives time for any follow-up work if needed. Cleaning too close to photography can leave some surfaces looking slightly damp or with watermarks in photos. That said, we can accommodate shorter lead times — contact us if you're working to a tight schedule.

Pre-sale packages start from around $600 for a smaller property and typically range to $1,800+ for a larger home with multiple service areas. The final price depends on property size, which services are included, access difficulty, and surface condition. We provide a free on-site quote — and because everything is bundled, the package rate is always better than booking each service individually.

Yes — our standard pre-sale package includes roof surface cleaning and gutter clearing. We start at the top and work down, which ensures any debris dislodged during roof cleaning is captured in the gutters before they're cleared. If your roof has specific concerns (tile type, Colorbond, tin), mention it when booking.

For a typical 3–4 bedroom home, allow half a day to a full day depending on which services are included. Larger properties or those with significant build-up may require a second visit or a longer session. We'll give you a realistic time estimate when we quote.

Not necessarily. We need water access and, for interior window cleaning, access to the inside. For most exterior work, unlocking side gates is sufficient. We'll confirm access requirements when booking.

Pool surround cleaning is included in the standard pre-sale package. If the pool itself needs chemical servicing or a full clean, we can arrange that separately through our pool services team — just mention it when booking.

Yes — we're happy to liaise directly with your agent or property manager to schedule the clean around your listing and photography dates. Many agents refer us directly for pre-sale work for this reason.

Yes — all pre-sale services are available individually. The full package offers the best value, but if you only need a driveway clean or window clean, we can do that. Contact us and we'll work out the right scope for your situation.

We work with tenanted and rental properties regularly. We can schedule around tenants where needed and will confirm access requirements and any safety considerations when booking. We're also experienced working directly with property managers and agents for end-of-lease and pre-sale cleans.

Every agent has a different view, but the data consistently shows that clean, well-presented properties outperform poorly presented ones — particularly in competitive markets. The cost of a professional exterior clean is almost always recovered many times over in the final sale outcome, particularly when it improves listing photography quality.