Privacy Policy

Last updated: 1 January 2025

One Call Property Care ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We collect personal information when you contact us, request a quote, or use our services. This may include your name, email address, phone number, property address, and details about services requested.

How We Use Your Information

We use your information to provide and improve our services, communicate with you about quotes and bookings, send service reminders (where you have consented), and comply with legal obligations.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or necessary to complete your service (e.g., subcontractors under confidentiality obligations).

Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption.

Access and Correction

You may request access to or correction of your personal information by contacting us at info@onecallpropertycare.com.au.

Contact Us

For privacy-related enquiries, contact: info@onecallpropertycare.com.au